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I was told the technical manager would call me on Tuesday after the long weekend. They sent service master out who told me floors and a few inches of the walls would need to be ripped up. Got a call a few days later that they would not cover anything and Id be on the hook for the thousands of dollars of damage because it was my word against theirs. Suggested I go through my home insurance to go after their insurance.
Haven Home ClimateCare Email Formats and Examples
Haven Home ClimateCare operates in the Kingston, Ontario area specializing in furnaces, air conditioners, fireplaces, Indoor Air Quality Products, heat pumps and Geothermal Technology. We are a locally owned, family operated business that strives to offer exceptional heating and cooling service to all of our customers. Our technicians are fully licensed and factory trained to ensure top quality installations and maintenance of your furnace and a/c equipment.
We specialize in green options for heating and cooling your home including hybrid heat pump systems, geothermal, on-demand water systems, and hybrid hot water heaters. Family owned and operated.Company profile information is not moderated by HomeStars. However all seemed great until we went down into our finished basement that night. I noticed the nursery had water coming up from the floorboards. I went and got my partner who immediately checked the sump pump in the utility room. There was about a half an inch of water through the whole room and the sump pumps were unplugged.
Furnace/Fireplace maintenance
Now I need to take more time off and let things get worse while I contact and wait for my insurances decision. Two weeks later we were scheduled for a two day install for a furnace, A/C and hot water tank. The technicians came in, put the carpets down, cleaned up after themselves. I get a call the next day that the mixing valve was not installed on our hot water tank and asking to schedule the technicians to come back and install it.
Search by category or location so you can find specialists, contractors, consultants and local businesses close to you. Heat pump and electric furnace annual check up. Tech was personable and answered any questions I had. Our service technician, Kenn was professional, polite and friendly. He explained the condition of our aging furnace, and presented us with the different possibilities, in terms of service plans. Kenn was careful and thorough and we would welcome him to our home to do more work on our furnace/AC unit in the future.
Customer Complaints
As a Lennox Certified dealer across the Kingston area, we’re your trusted service partner for installation, maintenance & repair of all Lennox-branded home comfort products. HomeHaven installed a gas water heater today. I have used them for various installations over the past 20 years and they have never failed to provide service from the quotation, through to scheduling advice, and installation.
BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Finding Alternative Energy Products and Services has never been this easy. Ripple Connect brings specialists and homeowners together.
Certified Technicians
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc. Had a warranty call with furnace and had Jake respond punctually and resolved issue quickly and proffessionaly . The service man Glenn was a joy to have here.
We called family and friends to borrow any dehumidifiers and fans we could and set them up to dry as much as we could and hopefully limit any mold issues. Once we did that I called the 24 hour call centre who couldnt really help me other than passing the message along. The next morning Chelsea called me and told me that their technicians didnt unplug the sump pumps and asked to see pictures of the damage. She then emailed me to ask if the water damage was caused by sump pump failure or the water came from another location.
All our installations are guaranteed for 2 years from the date of installation. Looking for Lennox home furnace & AC solutions? Popular locations around Menara that also could be worth exploring are Annakhil, Medina, Mechouar-Kasbah, Sidi Youssef Ben Ali and Centre Commune Ouled Hassoune. On JamesEdition you can find luxury homes in Menara of any size between 2 and 18 bedrooms with an average of 600 ㎡ in size. As a matter of policy, BBB does not endorse any product, service or business.
We offer Free In-Home consultations, as well as Follow-Up Quality Inspections following the installation of your new equipment. This is done in order to ensure that the equipment is working as specified by the manufacturer as well as giving us an opportunity to answer any outstanding questions or concerns. Haven Home ClimateCare sells, installs and services furnaces, air conditioners, fireplaces, indoor air quality products, geothermal, heat pumps, ductless air conditioning & heat pumps. Haven Home ClimateCare is a progressive heating, cooling, indoor air quality and fireplace company serving Kingston and the surrounding areas.
From product support to fixes for a non-functional AC or furnace to a fresh, full-service install – we’re your local partners for all things Lennox. ClimateCare members are committed to ongoing training and technical education so they can reliably provide surpassing service and modern solutions. Each of our Kingston HVAC systems contractors pledge to follow through on the We CARE promise of comfort, accountability, reliability and excellence. This is the average rating based on homeowner reviews.
I explained the above story and confirmed that no it was the sump pump being installed. I told her were all human and make mistakes, but she was adamant. I was told she would approve a $200 mold assessment, but she wasnt sure about all the other stuff. I was asking for my floor to be replaced and the first couple inches of the damaged walls if there was mold. I just wanted my basement returned to the condition it was in before they arrived.
Haven-Home-Climatecare in Kingston ON
We offer free in-home consultations throughout the Kingston area, in addition to follow-up quality inspections subsequent to the installation of your new equipment. Our inspections ensure that your heating and cooling equipment is working as specified by the manufacturer. It also gives us the opportunity to answer any of your questions or concerns. At Haven Home Climate Care, we offer a full range of furnaces, air conditioners , Fireplaces and Indoor Air Quality Products. We also specialize in heat pumps, including Geothermal Technology, for the greater Kingston Ontario area.
We are a locally owned and family operated business that strides to offer exceptional service to all of our customers. All of our installers and technicians are licensed and factory trained to ensure top quality installations and maintenance of your equipment. They are qualified to provide and answer a wide range of technical information.
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